Making A Purchase
All our prices are inclusive of VAT where applicable. Making a purchase could not be easier. Just browse our online shop, and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.We reserve the right to make substitutes in packs. Any substitution will be equal to or greater value than the fireworks replaced.
Shipping And Handling
1. Fireworks can only be shipped to Mainland UK addresses only.
2. Please use an address where someone will be able to sign for your order. If possible use a business address for your delivery. Fireworks have to be signed for by someone over 18 and identification may be required.
3. Failed Delivery Attempts: If the delivery fails due to no one being present at the premises or not old enough, our courier will usually leave a card for you to get in touch to arrange a re-delivery. They Charge us £12 for each re-delivery, which we will have to charge you.
4. Delivery Charges: Orders over £200 Free, Orders £100-£199.99, £15 and orders under £100, £20
Delivery Schedule for Mail order
We process your order right away and you will normally receive your goods within 3 - 5 business days. We advise that you have your order delivered at least 2 weeks before your event.
Delivery Schedule for Local Delivery
Local Delivery is approx. 4 mile radius from any of our shops. Please check with your local shop if you are unsure.
We will deliver from the shop local to you and hope to deliver next day.
Credit Card Security
We only accept payment online via PayPal so we do not hold your card details on any computer or server.
Discount Fireworks do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
If a cancellation is made before the fireworks have been dispatched we may be able to offer a full refund. If the products have been dispatched the cost of delivery and return will be provided by the customer.
If a product is faulty there may be a full refund or exchange. Proof of the fault is required.
In the event of a Cancellation or Faulty Product all correspondance must be made through email to firstname.lastname@example.org
All our fireworks are covered in the event of misfire by a £5 million public liabilty insurance.
If goods are not accepted for any reason, the customer is liable for a delivery and a collection charge which at present is a minimum of £35+ Vat @20% each way for mail order items and £20 each way for Local delivery. If a product needs to be returned normal post or parcel carriers must NOT be used. An official explosives courier licenesed to carry fireworks must be used.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
Please fill in our returns form and await contact from a member of our staff.
You must be 18 or over to purchase fireworks.